Frequently Asked Questions
Belvedere has been built with single supplier, Supa Energy to supply gas and electricity and hot water heating (heating only, not the water itself) to each lot.
Please see more info about building utilities HERE
The building has be wired via a single supplier Opticomm which is different from NBN. Opticomm eventually plugs into NBN further down the road, so NBN issues and external power issues also can affect our internet services.
Opticomm are wholesaler, for more information contact your retail ISP such as Aussie Broadband, TPG, IINet, Superloop etc..
There's a few problems with app:
It's only one way communication
The visitor park requests aren't responded to
The building maintenance request aren't responded to
Messages don't get marked as read after reading them
Other options for communication are the Building Manager, the Committee, or Ernst). See contact page for more.
Visitors need to be registered using the Visitor Book in reception
Any vehicles not registered in the visitor book will be at risk of being towed.
Residents are not to use the visitor parking as their personal car parking space. Any long term parking will be get a notification and then towed.
See Visitor Parking for more info
Car parks are like hen's teeth. They do pop up from time to time but they don't last long so you have to be in the right place at the right time.
There is a public EV charger at Contessa (enter from Pacific St). Cost is 35cents/kWh via the Noodoe App.
There are also Chargers at Australia Fair and Southport Park
You can also have a NOX smart power point installed in your car space to charge at home. See more info HERE
Unfortunately the regulations around dedicated car wash areas make is prohibitive to have one onsite. Ferry Rd is your closest option.
The closest option is Mega Wash self-service car wash at the Ampol/McDonalds on Ferry Road.
Jump onto the WhatsApp Social Group to get some recommendations
The chute only accepts small loads. Please ensure you do not overload it or it will get stuck.
There are two buttons, one for recycling, one for everything else. After you push the button, wait until light stops blinking before disposal.
Breakdown any cardboard into small pieces so it doesn't get stuck in the chute.
For large items you can put directly into the skip on Woodroffe Ave when the are put our for Rubbish collection. These days are:
Monday: Waste & Recycling
Tuesday: Waste & Recycling
Thursday: Waste
Friday: Recycling
Saturday: Waste
Dogs must not be walked through the main entrance on Woodroffe Avenue unless they are being carried..
Please use the basement or the rear doors on Peak Ave.
Bikes and scooters must not be ridden through the main entrance on Woodroffe Avenue. Please use the basement or the rear doors on Peak Ave.
Being so close to the beach the building accumulates a lot of rainwater and groundwater which finds it's way into the basement. There are large tanks under B3 which collect this water then pump it out onto the street
Annual General Meetings (AGM) are held once per year (currently in January) and all lot owners get the chance to vote on the major items affecting them.
Extraordinary General Meetings (EGM) similar to an AGM but can be called for as required, by either the Committee or owners representing 25% of lots (in our case 32 lot owners or more).
Committee Meetings (CM) are held 4 times per year.
Vote out of Committee Meeting (VOCM) is similar to a Committee Meeting, but can be run as required by the Committee.
Please see: https://www.qld.gov.au/law/housing-and-neighbours/body-corporate for more info
Contact your Committee HERE
Please see: https://www.qld.gov.au/law/housing-and-neighbours/body-corporate for more info
Owners can vote at General Meetings (AGM and EGM), but only committee members can vote at Committee Meetings (CM and VOCM)
Notifications of General Meetings must be given out at least 21 days in advance.
Voting options for General Meetings
You can vote in person at a General Meeting, or via mail, or electronically.
Electronic voting is preferred as it speeds up the meeting process.
This is a hot topic issue and legal minefield. Seek your own legal advice.
For new owners, please register your details with Belvedere’s ConnecX App here: https://portal.connecx.com.au/register/belvedere.
ConnecX is provided and hosted by SUPA supau.au, and managed by the Building Manager.